Legal Center

The rules for using the LossFolio website and platform — accounts, acceptable use, AI features, liability and disputes.

The agreement each company accepts at enrollment — pay-per-report pricing, the 12-month price lock, refunds, data ownership.

What you may and may not do with LossFolio, its reports and its AI features.

Pay per report, no subscription. Failed and cancelled reports become account credit automatically.

What personal information we collect, why, who we share it with, how long we keep it, and your rights.

How we process the personal information our customers put into LossFolio on their behalf — the data protection terms.

The service providers that help us run LossFolio, what each one does and what data it handles.

LossFolio uses only the cookies it needs to sign you in and keep you secure — no advertising or tracking cookies.

How we protect your data, how our AI works safely, where we are on certifications, and how to reach our security team.

How to report a security issue, safe harbor for good-faith research, scope, and cash rewards by severity.